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FAQs

What are the payment methods available?

Payment methods that can be used are: Visa, Mastercard, American Express and Paypal. Alternatively, you can always pay us via PayNow, PayLah! or Bank Transfer. Simply hit us up at +65 9424 6689 if you have any issues.

Do you ship worldwide and what are the shipping rates?

Sorry but we currently do not ship worldwide. We're a Singapore based company and we sell domestically only.

How can I track the status of my order?

We will inform you via WhatsApp, Telegram or Message once the order is made.

How long will it take for my order to be delivered?

Do kindly note that as our ingredients are purchased fresh in the day, we take a minimum of 1 day to deliver. This means that for any purchase made today before 2pm, the earliest delivery date will be tomorrow. Any orders made after 2pm will be delivered in the following day. 

 

ADDITIONAL QUESTIONS

Do I need to have an account to order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us: 

- Quick checkout process
- easily view your order status and order history 
- Receive updates detailing our new releases and special promotions

I forgot my password.

On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.

Can I use several discount codes in one order?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

How do I return an item?

Once a product is purchased, we do not refund.